Our Call Recording facility allows you to keep track of your inbound calls
Words by Brigitte Kudor
CALL RECORDING
Develop your service experience with inbound and outbound call recording, creating you a platform for analysis, feedback and training to help your calls flourish without the infrastructure.
We record in three ways:
Record All, Percentage Recording and On Demand Recording, enabling you to retain calls for training and legal purposes and a closer feedback relationship.
We’ll catalogue it, back it up and archive it securely, with the option of sending it on to you by email or leaving you to peruse your store at your convenience. Our databases provide limitless recording, as well as multiple call retention on as many or as few extensions as necessary.
For more information or to speak with one of our team call; +44(0)203-302-8900 or email;info@hattonandberkeley.com
Telephone Numbers:
Geographic (incl. London) - 01 & 02
Non-Geographic - 0844 & 0843